The Pickle Story
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Kitchen Made Not Lab Made - Traditional Taste

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How to Enjoy

Ingredients
How to Enjoy

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Frequently Asked Questions

  1. Are your products really preservative-free?
    Yes — we never use artificial or chemical preservatives. Just salt, oil, and spices, exactly as it's done at home.
  2. What oil do you use for your pickles?
    Pure sesame (gingelly) oil and pure peanut (groundnut) oil in pickles and podis — no vinegar, no mixed or refined oils in snacks and sweets.
  3. How long will my order take to arrive?
    Orders are dispatched within 2 business days, then delivered within 72 hours across India — metro cities usually in 1–2 days. Same-day delivery is also available for customers in Hyderabad and Secunderabad via Porter/Uber/Rapido at an additional charge.
  4. Do you ship internationally?
    Yes — we ship to the USA, UK, UAE, Australia, Canada, Singapore, Germany and more. Message us on WhatsApp for a shipping quote.
  5. Is there a minimum order for free shipping?
    Free shipping applies on orders above ₹699.
  6. What payment methods do you accept?
    You can pay online at checkout via UPI, all major cards (Visa, Mastercard, Amex), or netbanking through our secure Razorpay checkout — or choose Cash on Delivery.
  7. Can I cancel my order after placing it?
    Yes, but only before it's dispatched. Once dispatch has started, cancellation isn't possible.
  8. What if my order arrives damaged or wrong?
    Let us know within 24 hours of delivery with photos, and we'll arrange a replacement.
  9. How do refunds work?
    As these are food products, we don't accept returns. If an item reaches you damaged in transit, send a photo on WhatsApp and we'll make it right; approved refunds go back to your original payment method within 7 business days. COD orders refused at delivery are cancelled.
  10. I'm new here — what should I try first?
    Our Taster Packs are perfect for this — pick any 4 or 6 pickles/podis to sample before committing to bigger sizes.
  11. Are your products FSSAI certified?
    Yes — our kitchen is FSSAI licensed and we follow strict GMP (Good Manufacturing Practices).
    FSSAI Lic. No.13621999000122
  12. How do I place an order or ask something not covered here?
    Just tap "Questions or other payment options? We'll call you" at checkout, or WhatsApp us directly — we usually reply within minutes.